Privacy Policy
Your Privacy Matters to Us
1. Introduction
Welcome to Shadab Restaurant. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access or use our services.
2. Information We Collect
We collect information that you provide directly to us, including:
- Name and contact information (email address, phone number, mailing address)
- Account credentials (username, password)
- Payment information (credit card details, billing address)
- Order history and preferences
- Communication preferences
- Any other information you choose to provide
We also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, and usage patterns.
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders and account
- Send you promotional materials and updates (with your consent)
- Improve our website and services
- Detect and prevent fraud
- Comply with legal obligations
- Respond to your inquiries and provide customer support
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- With service providers who assist us in operating our website and conducting our business
- When required by law or to protect our rights
- In connection with a business transfer or merger
- With your consent or at your direction
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Your Rights and Choices
You have the right to:
- Access and receive a copy of your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict processing of your information
- Withdraw consent where processing is based on consent
- Data portability (receive your data in a structured format)
7. Delete Your Account
Users can request deletion of their Shadab Food Delivery account and associated data by:
- Sending an email to support@shadabfoods.com from the registered phone number
- Mentioning "Account Deletion Request" in the subject
Deleted data:
- Phone number
- Name
- Address
- Saved locations
- Profile information
Retained data:
- Order history and invoices (retained for up to 180 days for legal and accounting purposes)
Deletion timeline:
Account and data will be deleted within 7 working days of receiving your request.
Please note that account deletion is permanent and cannot be undone. Once deleted, you will no longer be able to access your account or order history.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: support@Shadab.com
Address: 26-A, Sanjeeva Reddy Nagar Rd, Vengal Rao Nagar, Sanjeeva Reddy Nagar, Hyderabad, Telangana 500038
Last Updated: March 7, 2026
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